Booking

Now that you’ve decided on the professional guided mountain adventure or course in Nelson, Western Canada or Europe, we recommend you book to secure the program and dates you are interested in. Most programs require advance booking and deposit.  For a custom adventure or very last minute trips, please make your booking and contact us directly to see if we can make your mountain vision a reality…

Steps for Booking a Guided Program or Course

Ensure you have read the skill level and fitness required for your program, please view limits to group travel.  For any questions regarding pre-requisites or ability level or ideas for pre-trip training and preparation contact us.

  1. Fill in the Registration Form OR Download PDF or Download MS Word and fill out registration form and mail or fax to us.
  2. Consult with Summit Mountain Guides staff for any questions.
  3. Familiarize yourself with the liability waiver and its conditions; all guests will be asked to read and sign this prior to any trip.
  4. Carefully read the limits and cancellation policies below.
  5. Make payment, a non-refundable deposit is needed to secure your spot.  Deposit amount is dependent on length of trip / course and how far in advance you register and book your program. Use one of the payment options described below.
    • To secure trip or course, a 50% deposit (25% non-refundable)  is required.
    • Send us your final payment no later than 45 days prior to the starting date of your program.
    • Programs occurring within 45 days full payment is required (25-50% non-refundable).

Payment Options

We accept Canadian funds by check, money order, wire transfer, email bank transfer and credit or bank card payment through Pay Pal service.  Summit Mountain Guides is not responsible for covering any service fees associated with transferring money.  Use one of the following methods:

Pay Pal Service

This service allows you to pay using your bank card or credit card once you have become a member.  Upon your instruction, we will send you a Pay Pal request from summit@netidea.com to your email and you follow the instructions to make instant payment to our account.

Please note, a 3% service fee for use of Pay Pal will be added to your payment.

Money Order or Wire Transfer

You access this service via your bank.  Most banks have a flat fee to cover the cost of this, which varies from $15-45.  Please contact us for our account details.

Interact Email Transfer

This service is free between most banks in Canada and is a secure way to send money.  You set this up via your bank, email us a password so we can access your payment.

Cheque

Please address the check to Summit Mountain Guides and mail to 414 Beasley St., Nelson, B.C. V1L 5M7.  Ensure that you send the check well in advance of final booking deadlines.

Please note, for cheques from US, the exchange rate may change between the time you send the check and processing at our bank, you will be responsible to cover the difference, if any.

Limits to Group Travel ( Fitness, Skills, Mountain Conditions)

Group trips and courses offered by Summit Mountain Guides are designed to meet the specific skills and prior experience of the guests.  Each participant must take responsibility to accurately assess their background and physical condition to ensure they meet the perquisites so the group can travel safely together. 

Summit Mountain Guides reserves the right to deny participation to any unprepared individual at any time before or on the trip.  If a participant is not sufficiently prepared or does not meet the physical fitness or skill level required for the program, Summit Mountain Guides is not responsible for achieving the original objective.

If weather or mountain conditions limit trip goals, Summit Mountain Guides reserves the right to change location of the program or reschedule the trip.  We are not responsible for meeting advertised objectives should the travelling conditions limit safety.

Canceled Programs

Should the physical conditions, skills or equipment of participant(s) limit our program, Summit Mountain Guides reserve the right to make changes to an advertised program or cancel the trip / course for the safety and protection of the group.  We do not offer any refund to unprepared guests.

If Summit Mountain Guides has to cancel a program due to insufficient enrolment, you will receive a full refund and notice of this change at least 30 days prior to trip start date.  In the event of cancellation, we are not responsible for any expenses that may be incurred by guests in preparation of trip (equipment, clothing, transportation booking penalties, insurance purchase).

Cancellations

Please contact us if you need to cancel a booking.  Cancellations must be made in writing by mail or email and refunds will be processed according to date received.

  * If changes are made more than 60 days in advance of the program, you will receive a full refund, less $100 or 10% of the total cost for an administration fee.
  * For cancellations made between 60 days and 45 days before program start, 50% of total program fees will be refunded.  If a suitable participant can be found to replace your booking, in which case you may receive a refund, less $150 or 25%of the total cost administration fee.
  * Cancellations made 45 days or less before program start may not be eligible for a refund unless a suitable replacement is found.  If a suitable participant can be found to replace your booking, in which case you may receive a refund, less $150 or 25%of the total cost administration fee.

We recommend you purchase trip cancellation insurance in order to protect the potential of events occurring that make you unable to attend.

We look forward to providing your mountain adventure…